How much does shipping cost?
Answer :
Shipping is FREE on CAN orders over $99 using standard ground delivery. We also offer, if you live in Montreal and want to pick up your purchase order personally, for just a small fee of 2 CAD in a convenience pick up place at the following address 10580 Place de l'Acadie, Montréal, QC H4N 0B3 from 8:00 to 20:00.
Do you ship outside of Canada?
Answer :
Yes, we ship worldwide. Expedited and international rates will vary depending on the weight of your shipment. We are not responsible for any duties or taxes if you live outside of North America.
How can I do if I ordered the wrong products?
Answer :
Don’t worry. Contact us at info@greenphilosophy.ca right away and we can get you the right products.
When am I going to receive my package?
Answer :
We will send you a tracking number after your order ships, and you can follow it every step of the way.
What methods of payment do you accept?
Answer :
We accept any major debit/credit cards (Visa, MasterCard and American Express ) and PayPal, there are also some accelerated check out methods like Apple Pay, Google Pay and Shopify Pay to help your to check out your orders as fast as you want with complete security.
How do I return a product?
Answer :
Click here for instructions.
Do you do gift wrapping?
Answer :
Yes, we do! If you have any special requests, you can indicate it in the Add a note to your order option in your shopping cart and we'll do everything we can to follow your special instructions.

Ups.! my dog ate my password or I've completely forgotten it.
Answer :
While you are trying to access to your account, you will find a Forgot your password? option, click there if your dog ate your password….or you've forgotten it. You must introduce your email associated to your account and we will send you an email with instructions to reset your password.
Not receiving the email? It is possible that a different email is associated with your account or there is a typo. Please reach out to us via email so we can guide you.